Returns & Exchanges

At Fenwick, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt until your refund has been processed.